Course curriculum

  • 1

    Welcome to Conversations That Matter

    • Welcome & How to Use This Course
  • 2

    Conversations That Matter

    • The What And Why Of Feedback

    • Types Of Feedback Conversation

    • The Feedback Model

    • Preparing Feedback

    • Delivering Feedback

    • What If It Goes Wrong?

    • Following Up On Feedback

    • Completion Quiz: Conversations That Matter
  • 3

    Course Completion

    • You have completed Conversations That Matter

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